Your Privacy Is Our Responsibility

1 Introduction & Scope

1777s is a trusted online gaming platform in Bangladesh. This privacy policy explains what information we collect about you when you use our website and services, how we use it, and how we keep it secure.

By creating an account at 1777s or using any of our services, you agree to the terms of this policy. This policy should be read alongside our Terms & Conditions. If you disagree with any part of this policy, please refrain from using our services.

This policy applies only to individuals aged 21 or older. We do not knowingly collect or process data from minors.

2 What Information We Collect

We collect the following types of information to improve our services and ensure a safe environment:

2.1 Information You Provide Directly

• Name, email address, and contact details — collected at the time of account registration
• Date of birth — for age verification (only users aged 21+ are permitted)
• Identity document details — applicable for identity verification purposes
• Financial transaction information — deposit and withdrawal history (via bKash, Nagad, Rocket, Upay, or bank transfer)
• Contact details from live chat or email communications

2.2 Automatically Collected Information

• IP address and device identifiers
• Browser type, operating system, and language settings
• Site visit times, page views, and navigation patterns
• Game play history and session duration
• Data collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

• Transaction confirmation information from payment processors
• Risk assessment data from fraud prevention agencies
• Validation information from identity verification services

3 Purpose of Using Your Information

We use the information we collect only for the following specific and legitimate purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To process games, bonuses, and financial transactions.
• Customer Support: To resolve your questions and issues via live chat or by email at [email protected].
• Security & Fraud Prevention: To detect and prevent unauthorized access and fraudulent activity.
• Age Verification: To confirm that all users are aged 21 or older.
• Responsible Gaming: To monitor unusual playing patterns and provide assistance to users.
• Service Improvement: To enhance platform functionality and the user experience.
• Legal Obligations: To comply with applicable laws and regulations.

4 Cookie Policy

1777s uses cookies and similar technologies to ensure the functionality of our website and to improve your browsing experience. Cookies are small text files stored on your device.

4.1 Cookies We Use

• Essential Cookies: Necessary for maintaining login sessions and ensuring security.
• Functional Cookies: Used to remember your language preferences and account settings.
• Analytics Cookies: Used to monitor website usage and improve our services.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may prevent some features of the platform from working properly.

5 Information Sharing & Disclosure

We do not sell your personal information to third parties. Information may be shared only in the following limited circumstances, and only to the extent necessary:

5.1 Service Providers

Our authorized payment partners (bKash, Nagad, Rocket, Upay, and banking institutions) receive the information needed to process financial transactions. Game providers receive only the minimum session data required to deliver their services.

5.2 Legal Requirements

We may disclose information if we are legally required to do so as part of a court order, government investigation, or any other lawful legal process.

5.3 Security Agencies

Relevant information may be shared with authorized security and compliance agencies to prevent fraud, money laundering, or other illegal activity.

5.4 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. We will notify you in advance in such circumstances.

6 Data Security Measures

1777s implements industry-standard technical and organizational measures to protect your personal information:

• SSL/TLS Encryption: All data transfers on our website are secured with industry-standard SSL encryption.
• Encrypted Storage: Sensitive information is stored in encrypted databases.
• Access Controls: Only authorized staff can access your information, and only for specific purposes.
• Regular Security Audits: Our systems undergo regular security testing and assessments.
• Data Minimization: We collect only the information that is necessary and do not retain data we no longer need.
• Staff Training: All members of our team are trained in data protection.

However, no method on the internet is one hundred percent secure. We make every effort to provide the highest level of protection, but we cannot guarantee the complete security of any system.

7 Data Retention Period

We retain your personal information for as long as necessary to fulfil the original purpose for which it was collected, or as required to meet our legal obligations. Specifically:

• Information relating to active accounts is retained for as long as the account remains active.
• Financial transaction records are kept for a defined period for regulatory and legal reasons, even after an account is closed or deactivated.
• Support communication records are retained for a reasonable period to ensure service quality.
• Information that is no longer needed is securely deleted or anonymized.

8 Your Rights

As a user of 1777s, you have the following rights regarding your own personal information:

8.1 Right to Access

You have the right to know what information we hold about you. You can request this information by emailing us at [email protected].

8.2 Right to Rectification

If any of your information is incomplete or incorrect, you have the right to request that it be corrected. Many details can be updated directly from your account settings.

8.3 Right to Erasure

In certain circumstances you may request the deletion of your personal information. However, some information may need to be retained for a set period due to legal obligations.

8.4 Right to Restrict Processing

In certain cases you may request that the processing of your information be restricted. We will cooperate as fully as possible with all such requests.

8.5 Right to Withdraw Consent

For any information processed on the basis of consent, you may withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of any processing carried out prior to withdrawal.

9 Children's Privacy

1777s services are intended only for individuals aged 21 or older. We do not knowingly collect any personal information from minors.

If we hold any information that was unknowingly collected from a minor, we will delete it immediately. If you believe that a minor has registered on our platform, please notify us at [email protected].

10 International Data Transfers

To operate our services, your information may sometimes need to be processed or stored on servers outside Bangladesh. In such cases, we ensure that applicable data protection standards are upheld in the recipient country and that your information remains properly protected.

11 Responsible Gaming & Data

We link information about your gaming activity to our responsible gaming initiatives. This means we monitor your playing patterns and provide assistance when needed.

You can find more details on our Responsible Gaming page. You can also reach us via our 24/7 live chat or at [email protected] and we will be happy to assist you.

12 Policy Changes

1777s reserves the right to update this privacy policy as needed. If any significant changes are made, we will inform you via your registered email address or through a clear notice on the website.

Continued use of the platform after any changes will be taken to mean that you have accepted the updated policy. We therefore recommend that you review this page regularly.